Temporary Director of Membership, San Francisco
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Job Description
Toniic LLC is a global network of action-oriented impact investors, both individuals and institutions. We increase the velocity of money and services into impact investing to address global challenges. Our members commit to discover, evaluate, nurture and invest in entrepreneurs, enterprises and funds that are changing the world for the better. Between our 26 members, we are looking to place $100 million into global social enterprise, and have already made 12 investments together since our launch at SoCap in 2010. Over this next year we will expand significantly globally, while also going deeper with our current members to enhance their investment practice, and by extension, their potential for social impact.
The Position
Toniic is seeking a Director of Membership to support us with several crucial areas for Toniic LLC. Primary responsibilities are ensuring member satisfaction with Toniic, and providing support for the CEO in various areas. This position is for an independent contractor and you will be an individual contributor, with wide responsibilities over:
Member Services
• Leads on-boarding and some ongoing interaction/communication with new members
• Creates and executes systems for the collection and management of member, meeting and deal data, including analysis of results and trends
• Assists CEO with individual member management
• Provides select assistance to members as they process investments accessed through other Toniic members or through the Toniic Angelsoft website
• Increases retention of Toniic members through real time understanding of member needs, development of or sharing of innovations in the field of seed stage impact investing, and through the incorporation of best practices in the way Toniic conducts its business with members, sponsors and partners
Member Meetings
• Provides all project management to ensure successful monthly meetings, including technology systems, facilities, etc.
• Leads and/or supports regional/sector meetings as necessary
Deal Flow Management
• Supervises and supports Deal Flow Manager
• Accountable for maintenance of Angelsoft system, including support for entrepreneurs
Contribute to Toniic Institute Projects - The Toniic Institute collects and open
sources global impact investing best practices, data and trends. Collect and share requested data, methodologies and other insights from Toniic member and deal management for the purposes of furthering Toniic Institute’s research projects.
Supporting Roles:
Marketing/Communications
• Provides materials and research support for online and offline marketing
activities
• Leads CRM implementation and communication strategy
• Produces and manages Toniic newsletter to external stakeholders
Business Development
• Provides materials and research support for the recruitment of strategic
partners (sponsors & non-sponsors) and members
Other Back-Office
• Responsible for purchasing, implementing and service provider relationship for IT systems
• Responsible for maintenance of the Toniic website
Required Skills/Experience
Candidates must:
• Possess strong interpersonal and communication skills
• Detail-oriented and organized
• Share a commitment to social justice and environmental progress
• Have an understanding of the impact investment industry
• Be fully comfortable with multiple software/online platforms; including excel, powerpoint, Salesforce, the Google suite, Drupal or other web management software, etc.
• Have strong data management skills—collection, interpretation, turning into tangible action
• Excellent writing skills
• Be ready to bring the level of creativity, commitment, time, patience, and humor it takes to work with a start-up organization
The ideal candidate would additionally:
• Have experience working with high net worth individuals in a “customer service” capacity
• Be based in the San Francisco Bay Area, though we welcome applications from other regions: Toniic is a virtual office environment
• Have experience working in the Global South, particularly in communitybased work, and/or in community organizing in the US
• Have design or web development capabilities
• Have proficiency in multiple languages
• Have experience as an investor or investment manager in seed stage, VC or impact investments
Compensation
Compensation will be set at $50-$60k for 30 hours a week depending on experience, including health benefits and a flexible schedule. Contract term is for one year.
How to Apply
Please email your resume, cover letter, a writing sample, and the names of 3 references to . Please note that only candidates that are invited for an interview will be contacted.
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